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Marking topics as "solved"

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Marking topics as "solved"

Postby Gijs » Tue Jan 18, 2011 10:13 pm

Curt and I installed a new addon this evening. It allows topic-startes to flag their problem as being "solved"; so others don't waste time on it.

A first example of the "Solved topic" addon in action can be seen in this topic. As you'll notice, there is a Image icon behind the topic title. If you click the icon, the forum will bring you the the exact post that contains the answer/tip that solved the topic starter's problem.

Therefore, it is important that the topic-starter clicks the Image icon at the right post (the post that gave the answer/tip that solved the problem). Each single post in a topic you started will have such an icon (next to the report/quote icons).

Besides all this, we also have two new search options: view unsolved topics and view your unsolved topics. You'll find these links at the top of the Board Index.

Feedback and questions are welcome!

Cheers,
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Re: Marking topics as "solved"

Postby simbabeat » Tue Jan 18, 2011 10:35 pm

And I am assuming it is just out of play for non-solvable topics such as aircrafts?
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Re: Marking topics as "solved"

Postby Gijs » Wed Jan 19, 2011 8:25 am

Right, not every topic contains a problem (luckily not!). But the majority does. ;)
Anyway, it's a test for now. We'll see how it goes.
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Re: Marking topics as "solved"

Postby chris_blues » Wed Jan 19, 2011 9:35 am

I think, it's a good idea! :)
I guess now we'll have to remind the people to use that feature! :D
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Re: Marking topics as "solved"

Postby jomo » Wed Jan 19, 2011 5:10 pm

First: That is something I was missing since a long time - great to have it now

Second: Maybe I just need new glasses - but I tried to find how to operate these new functions: neither the "solved", nor the list "unsolved" nor the "your unsolved".

Are these functions already implement? And if how?
Who is supposed (or able) to set the flag??

Anyhow it sounds great! thanks for the effort
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Re: Marking topics as "solved"

Postby Gijs » Wed Jan 19, 2011 5:26 pm

I'm glad you all are positive so far!

- You might need to empty your browsers catch, in order to see the new icons.
- You can only flag topics that you started yourself. In a topic you started, each single post will have an extra icon Image next to it. Clicking this icon will mark the topic as solved and the respective post as the "solution". You can try it on a topic of yours. To "unmark the topic as solved", you simply click the icon next to any post in that topic.
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Re: Marking topics as "solved"

Postby Armchair Ace » Thu Jan 20, 2011 5:56 pm

Gijs, would it be possible for moderators to mark topics as solved, if the original poster goes away for some reason?

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Re: Marking topics as "solved"

Postby Gijs » Thu Jan 20, 2011 6:08 pm

Yes; but I don't feel like I enjoy going through all topics since the start of this forum...
But on further posts, feel free to contact the mods when you think it should be set as solved.
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Re: Marking topics as "solved"

Postby Armchair Ace » Thu Jan 20, 2011 6:14 pm

Well, of course, I wasn't suggesting you go through all topics from 5 years ago! :) But your current solution (contacting a mod) sounds like the perfect idea.

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Re: Marking topics as "solved"

Postby chris_blues » Thu Jan 20, 2011 10:55 pm

Armchair Ace wrote:But your current solution (contacting a mod) sounds like the perfect idea.

Could this be done by the "report-this-thread/post"-button? Or anything else, one should consider? Just PM'ing the mods...? :?:
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Re: Marking topics as "solved"

Postby Gijs » Fri Jan 21, 2011 8:33 pm

Thanks for the idea Chris, you can use the report topic/post form now to alert us of "solved" topics.
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Re: Marking topics as "solved"

Postby kjudd » Sat Jan 29, 2011 11:17 pm

OK, Gijs, I'm up to 3 now, need a call on this...

If I post a topic of the form 'Why doesn't X work', and I finally end up with an answer of the form 'X doesn't work because of Bug N'. I have my answer, despite the now discovered bug. Since I have an answer, should I mark my post solved? I hadn't wanted to close things, for the sake of discussing the fix, which I suppose the thread should now be moved elsewhere?

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Re: Marking topics as "solved"

Postby Gijs » Sun Jan 30, 2011 11:04 am

Yes, you can mark the post as "solved"; the topic will remain open for replies. The bug should be dealt with at our bugtracker (where it will be set to unsolved of course, until the bug is fixed).
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Re: Marking topics as "solved"

Postby Philosopher » Sat Aug 25, 2012 3:22 am

Could there perhaps be an "unsolved" icon? As my post "Goood joystick bindings (that happen to be for the Cyborg-X)" isn't really "unsolved" despite being in Support/Hardware. Though it is a work in progress..... :)
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Re: Marking topics as "solved"

Postby Gijs » Sat Aug 25, 2012 8:23 am

Everything that is not "solved" is "unsolved"...
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